CarePatrol
Founded in 1993, CarePatrol is the premiere Senior Placement company in the senior care industry. Our vision is: "To be the most trusted source in senior living solutions through expertise and trust." We are the leader and will continue to build this brand...and expand our reach. People need our help now, more than they ever have - there are 10,000 people turning sixty-five every day and that number is growing. CarePatrol President, Becky Bongiovanni, likes to tell the story about when she first started out in this business, when people asked her what she did and she told them, people's response was, "Oh that sounds nice." Now when she tells people about the brand, we tend to hear 1 of 3 things, "I know someone who could use your services"; "I could have used your services 3-months ago"; or "I need your services now." CarePatrol's goal is to reach 250 franchisees by the end of 2025. We will easily reach that goal. Today we 220 franchisees, 196 open, and 24 in training. Why the success? We were first to the market and have been perfecting the business model for over 35 years. Using innovative software, CarePatrol franchisees offer free hands-on assistance to families in need of guidance searching for appropriate living accommodation for the older adults in their lives: assisted living, independent living, and memory care communities. Resulting in a 4.9 out of five on Trustpilot and a 94-Net Promoter Score.
Your franchise match score
Health & Wellness
Brand highlights
- CEOJ.J. Sorrenti
- Headquarters900 Wilshire Dr., Troy, MI, 48084-1600
- Year founded1993
- Year started franchising2008
- IndustryHealth & Wellness
- Locations open201 (+60 last three years)
Statistics & metrics
- Investment range$64,920 - $135,770
- Franchise fee$57,000
- Royalty10%-15%
- Brand fund1% of Gross Sales
- Required Liquid Capital$150,000
- Required Net Worth$250,000
- Avg. Gross Sales$476,492
- Gross Revenue Less Expenses152,038.78
Brand superpowers
Low Investment and highly scalable business model
No Real Estate: Home based
Group Health Insurance offered to franchisees and employees
National Accounts in place
Small Staff: 0 - 2 employees
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Ideal candidate profile
Desire to scale / multi-unit ownership
Owner Operator Preferred
Relationship Builder
Passion to Help People
No Industry Experience Required
Values Outstanding Customer Service
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FDD insights
The information shown below is derived from publicly available franchise disclosure documents (FDDs), including the version issued as of the issuance date listed below, and other third-party sources. This information may not reflect the most current FDD. It is provided for general informational purposes only and is not part of any franchise offering or sales process. Franchise Sidekick is not providing or furnishing an FDD in accordance with FTC requirements. You should obtain and review the most current official FDD directly from the franchisor before making any investment decision.
FDD Version Referenced - Issuance Date: 2025-03-17
| Category | Detail | View |
|---|---|---|
| The Franchisor & Executives | Learn about CarePatrol, its parent company, and the executive leadership team responsible for operating and supporting the franchise system. | |
| Initial Franchise Fee | Learn about the initial franchise fee required to join the CarePatrol franchise system and what that fee covers. | |
| Other Fees | Understand the ongoing and additional fees associated with owning a CarePatrol franchise, including royalties, marketing contributions, and other required payments. | |
| Estimated Initial Investment | Review the estimated total initial investment required to open a CarePatrol franchise, including startup costs and working capital estimates. | |
| Territory | Understand how franchise territories are defined, whether they are exclusive, and under what circumstances they may be modified by CarePatrol. | |
| Financial Performance Representations | Review any financial performance information CarePatrol provides, including revenue or earnings data, if disclosed. |
Location data
| Total locations | 201 |
| Franchise locations | 201 |
| Corporate locations | 0 |
System growth over time
FAQs
Find answers to your questions about CarePatrol.
Franchisee reviews
See feedback from owners about their experience with CarePatrol.
Based on 3 reviews
CURRENT FRANCHISEE
Number of Locations: 3
Apr 2, 2026The franchisee expressed an extremely positive view of the brand, with very high overall satisfaction and a strong willingness to repurchase and recommend. They highlighted comprehensive onboarding and ongoing support—noting the franchisor helps fill knowledge gaps—along with effective technology and customer acquisition, and financial results and ROI that align with expectations. The only notable challenges were difficulty hiring qualified employees and a low inclination to expand to additional territories.
PERFORMANCE SCORECARD
CURRENT FRANCHISEE
Number of Locations: 2
Jan 27, 2026The franchisee expressed an extremely positive view of the brand, with very high satisfaction and a strong likelihood to repurchase and recommend. They praised the initial training and ongoing support, reported that financial results and ROI are meeting expectations, and found the franchisor’s customer acquisition strategies effective, while also highlighting the mission’s impact for families in crisis. The only noted gaps were that the technology feels merely adequate and there is limited interest in expanding to additional territories.
PERFORMANCE SCORECARD
FRANCHISEE
Number of Locations: 1
Sep 9, 2025The franchisee expressed a positive overall sentiment, indicating they would likely purchase again and that the time commitment aligns well with initial expectations. They highlighted strong collaboration with other franchisees as a key strength. However, financial results are only moderately in line with expectations, and they identified advertising as the primary area for improvement.