See what business ownership really looks like

Read real franchisee perspectives on what daily operations look like, how the opening process unfolded and what ownership is like now after launch.

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Franchise name:
Orangetheory
Reviewer status:
Active Franchisee
Review date:
March 2026
Rating:5

The franchisee expressed a very positive experience with the brand, indicating they would repurchase and strongly recommend it, and reporting high overall satisfaction. They highlighted strong initial training and ongoing support, effective technology and customer acquisition programs, and a satisfying ROI with financial results largely meeting expectations. They view the heart‑rate‑based training model as a key differentiator, while suggesting expanded national and local marketing support to drive new member growth in competitive markets; they also showed only moderate interest in near‑term expansion.

Franchise name:
Express Employment Professionals
Reviewer status:
Active Franchisee
Review date:
February 2026
Rating:5

The franchisee expressed an extremely positive view of the brand, describing it as the best business decision they’ve made. They praised the comprehensive onboarding and strong ongoing support. Financial results and ROI are meeting the expectations set during the sales process. They are highly likely to repurchase, recommend the brand, and expand, with hiring qualified employees generally going well but still an area to watch.

Franchise name:
Shack Shine
Reviewer status:
Past Franchisee
Review date:
January 2026
Rating:5

The franchisee expressed an overwhelmingly positive view of the brand. They are extremely likely to repurchase and recommend it, citing excellent onboarding and ongoing support, and praising strong leadership with a well‑thought‑out vision. Financial results and ROI are strong and largely in line with expectations, while the franchisor’s technology has been a weaker area—initially lacking but improving over time.

Franchise name:
Comforcare Home Care
Reviewer status:
Active Franchisee
Review date:
December 2025
Rating:5

The franchisee expressed an overwhelmingly positive view of Comforcare Home Care, describing the experience as great and indicating they would both repurchase and recommend the brand. They reported very high satisfaction with ongoing support, technology, financial performance, and ROI, and felt initial training and customer acquisition guidance were strong. However, they showed little interest in expanding to additional territories and noted that the required time commitment only somewhat aligned with their initial expectations.

Franchise name:
Big Frog
Reviewer status:
Active Franchisee
Review date:
January 2026
Rating:4

The franchisee expressed a mixed outlook—overall satisfied and likely to repurchase, with strong initial training and ongoing support. However, they rated the franchisor’s customer acquisition strategies poorly and reported difficulty hiring qualified employees. Financial results and ROI are only moderate, they are disinclined to expand due to greater-than-expected time demands, and they criticized recent fee increases as excessive, noting the business requires active owner involvement.