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Surface Experts

Surface Experts repairs small damage on interior hard surfaces instead of replacing them. Countertops, floors, cabinets, bathtubs, showers, sinks, and appliances. A replacement costs thousands of dollars and takes weeks. A Surface Experts repair takes under an hour in most cases and costs a fraction of that, using a patented 5-step process that matches color, texture, and sheen. The business is 99% B2B. The buyers are property managers, maintenance managers, and facilities managers at multi-family housing, hotels, construction and restoration companies, real estate offices, and moving companies. Those buyers have the same problem every month, which is what makes the revenue repeat. The owner never performs repairs. The owner recruits and leads a team of techs and builds accounts. It is mobile, can start from a home office, and techs work out of cars rather than vans. Franchise award to open unit runs 6 to 8 weeks. Surface Experts crossed 100 franchises in 2026 with territories still available across the country. Headquarters in Spokane runs a support center that answers inbound calls, schedules and routes techs, and handles bookkeeping and AR, so owners sell and lead instead of dispatching.

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Maintenance & Cleaning Services

Brand highlights

  • CEOJacob Grady
  • Headquarters111 W Cataldo Avenue, Spokane, WA, 99201
  • Year founded2018
  • Year started franchising2018
  • IndustryMaintenance & Cleaning Services
  • Locations open81 (+44 last three years)

Statistics & metrics

  • Investment range$155,893 - $273,200
  • Franchise fee$75,000
  • RoyaltyGreater of 8% of your “Gross Sales” (1) or the minimum royalty of $1,600 per month (beginning after your first year).
  • Brand fund0%
  • Required Liquid Capital$50,000
  • Required Net Worth$350,000
  • Average Gross Revenue, Top Quartile (single-territory franchisees)$1,111,479.35
  • 56095335%

Brand superpowers

  • Support center runs calls, scheduling, routing, and AR
  • Techs work out of cars, not vans. Low vehicle overhead.
  • Open unit in 6 to 8 weeks from franchise award
  • Insurance and vendor approval keep small operators out
  • Monthly advisory committee, 3 peer performance groups
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The minimum financial requirements for Surface Experts is $350,000 Net Worth and $50,000 Liquid Capital. Do you meet these requirements?

Why are you considering a franchise?

Ideal candidate profile

  • Strong Sales Ability
  • Desire to scale / multi-unit ownership
  • Owner Operator Preferred
  • Relationship Builder
  • No Industry Experience Required
  • Ability to recruit and scale a team
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FDD insights

The information shown below is derived from publicly available franchise disclosure documents (FDDs), including the version issued as of the issuance date listed below, and other third-party sources. This information may not reflect the most current FDD. It is provided for general informational purposes only and is not part of any franchise offering or sales process. Franchise Sidekick is not providing or furnishing an FDD in accordance with FTC requirements. You should obtain and review the most current official FDD directly from the franchisor before making any investment decision.

FDD Version Referenced - Issuance Date: 2025-03-31

The Franchisor & Executives
Learn about Surface Experts, its parent company, and the executive leadership team responsible for operating and supporting the franchise system.
Initial Franchise Fee
Learn about the initial franchise fee required to join the Surface Experts franchise system and what that fee covers.
Other Fees
Understand the ongoing and additional fees associated with owning a Surface Experts franchise, including royalties, marketing contributions, and other required payments.
Estimated Initial Investment
Review the estimated total initial investment required to open a Surface Experts franchise, including startup costs and working capital estimates.
Territory
Understand how franchise territories are defined, whether they are exclusive, and under what circumstances they may be modified by Surface Experts.
Financial Performance Representations
Review any financial performance information Surface Experts provides, including revenue or earnings data, if disclosed.

Location data

Total locations81
Franchise locations81
Corporate locations0
System growth over time

FAQs

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