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Zoom Drain

Specialized drain and sewer service provider offering unclogging, jetting, inspections, installation, repair, maintenance, replacement, drain pumping, grease trap, and septic services for residential, commercial, and industrial customers.

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Maintenance & Cleaning Services

Brand super powers

  • Simple, profitable, and scalable
  • Niche, recession-resistant, essential service
  • Trucks, equipment, tools & supplies sourced for the zees
  • Corporate recruiting team
  • In-house training facility

Brand highlights

  • CEOJames N. Criniti
  • Headquarters500 Davis Drive, Plymouth Meeting, PA, 19462
  • Year founded2021
  • Year started franchising2014
  • IndustryMaintenance & Cleaning Services
  • Locations open166 (+146 last three years)

Statistics & metrics

  • Investment range$259,618 - $490,641
  • Franchise fee$49,500
  • RoyaltyDuring the first 12 months from the execution of your Franchise Agreement, you are required to pay us a Royalty Fee equal to 6% of Gross Sales. Starting 13 months from the execution of the Franchise Agreement, you are required to pay us a Royalty Fee equal to the greater of (i) 6% of Gross Sales, or (ii) $1,000 per Territory per month.
  • Brand fund2% of Gross Sales per month
  • Required Liquid Capital$150,000
  • Required Net Worth$450,000

Learn more about the Maintenance & Cleaning Services industry:

Commercial and residential cleaning services are essential for maintaining healthy environments. This industry is known for its recurring revenue models and relatively low barriers to entry.

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Check territory availability

Complete this form to check territory availability and see if there are open markets near you. Because territories can change quickly, this helps confirm opportunities before moving forward in the discovery process.

Check Territory Availability

Where would you like to open your Zoom Drain?

State

The minimum financial requirements for Zoom Drain is $450,000 Net Worth and $150,000 Liquid Capital. Do you meet these requirements?

Why are you considering a franchise?

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FDD insights

The information shown below is derived from publicly available franchise disclosure documents (FDDs), including the version issued as of the issuance date listed below, and other third-party sources. This information may not reflect the most current FDD. It is provided for general informational purposes only and is not part of any franchise offering or sales process. Franchise Sidekick is not providing or furnishing an FDD in accordance with FTC requirements. You should obtain and review the most current official FDD directly from the franchisor before making any investment decision.

FDD Version Referenced - Issuance Date: 2025-04-29

The Franchisor & Executives
Learn about Zoom Drain, its parent company, and the executive leadership team responsible for operating and supporting the franchise system.
Business Experience
Review the professional backgrounds and relevant business experience of Zoom Drain's executives, directors, and key management personnel.
Litigation
Understand any past or pending legal actions involving Zoom Drain, its affiliates, or key personnel that may be relevant to prospective franchisees.
Estimated Initial Investment
Review the estimated total initial investment required to open a Zoom Drain franchise, including startup costs and working capital estimates.
Financial Performance Representations
Review any financial performance information Zoom Drain provides, including revenue or earnings data, if disclosed.

Location data

Total locations166
Franchise locations161
Corporate locations5
System growth over time

FAQs

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Franchisee reviews

See feedback from owners about their experience with Zoom Drain.

2.0

Based on 4 reviews

5 stars
0%
4 stars
0%
3 stars
0%
2 stars
100%
1 star
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CURRENT FRANCHISEE

Number of Locations: 3

The franchisee expressed a negative overall experience, with very low overall satisfaction and likelihood to repurchase or recommend. They cited strengths in the brand’s operational and logistical playbook and rated the franchisor’s technology favorably. However, they reported inadequate onboarding and ongoing support, financial results and ROI below expectations, and ineffective customer acquisition and marketing; they also feel the brand remains in an emerging-phase struggle and suggest expanding beyond drain and sewer services to better compete.

PERFORMANCE SCORECARD
Onboarding/Training
Customer Acquisition
Ongoing Support
Tech
ROI
Hiring Employees

CURRENT FRANCHISEE

Number of Locations: 3

The franchisee expressed a highly negative view of the brand, with very low overall satisfaction and an extremely low likelihood to repurchase, expand, or recommend it. They rated initial training and ongoing support poorly, and reported financial performance and ROI well below the expectations set during the sales process, with franchisor-recommended customer acquisition strategies proving ineffective. The owner network was cited as a key strength, but they believe the brand’s strategy and identity need improvement.

PERFORMANCE SCORECARD
Onboarding/Training
Customer Acquisition
Ongoing Support
Tech
ROI
Hiring Employees

CURRENT FRANCHISEE

Number of Locations: 6

The franchisee expressed a negative overall experience with the brand, noting very low satisfaction and a very low likelihood to repurchase or recommend. They reported financial results and ROI well below expectations, cited ineffective lead generation/business development, and rated ongoing support as poor. On the positive side, they praised the franchisor’s technology stack as top tier (though expensive) and had a relatively good experience with hiring, with time commitment aligning with expectations and initial training considered adequate.

PERFORMANCE SCORECARD
Onboarding/Training
Customer Acquisition
Ongoing Support
Tech
ROI
Hiring Employees

FRANCHISEE

Number of Locations: 3

The franchisee expressed a generally negative view of the brand, citing disappointing financial performance and a low likelihood of purchasing the franchise again. They noted that the required time commitment aligned well with initial expectations and praised the strong owner community and customer value proposition. However, they highlighted concerns with the marketing and overall go-to-market strategy and observed that, as an emerging brand, the system is struggling to scale and adequately support franchisees.

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